Performance Policy

Our Purpose:

Our company aims to maximize business performance to ensure effective and efficient operation. This policy aims to improve the operational performance of our employees in order to optimize our business processes, increase quality and maximize customer satisfaction.

1. Process Management:

a. Our business processes are defined, documented and continuously reviewed. It is important for processes to be clear and understandable to increase efficiency and reduce errors.

b. Business processes are monitored with performance criteria such as efficiency, speed, quality, cost effectiveness and customer focus. Improvement of processes and innovation increase the competitiveness of our company.

2. Performance Measurement and Evaluation:

a. Appropriate metrics and indicators are determined for measuring and evaluating operational performance. These metrics aim to evaluate the effectiveness, efficiency and quality of business processes.

b. Performance measurements are made regularly and the results are shared with employees. Feedback highlights the strengths in operational performance and helps identify improvement opportunities.

3. Training and Development:

a. Training and development opportunities are provided for employees to understand and effectively implement operational processes. These trainings support the execution of business processes in line with strategic goals.

b. A ​​culture that encourages innovative approaches to improve operational performance is created. Employees are constantly encouraged to make suggestions to improve operational processes.

4. Collaboration and Communication:

a. Collaboration and communication are important for effective operational performance. Communication is provided among employees with low hierarchical barriers. Collaboration and teamwork are encouraged.

b. Operational performance goals and results are shared regularly. This allows employees to see their contributions to the company's overall goals and increases their motivation.